FAQs - NVIDIA Quadro Graphic Cards

  • Why don't I see any changes when I enable full scene antialiasing?
    In order to enable full-scene antialiasing, uncheck "use unified back /depth buffer" in the OpenGL settings tab under “additional properties".
  • Will unchecking Vertical-Sync in the OpenGL settings tab increase my performance or bench marks?
    Yes it will. To enable maximum performance during benchmarks, set Vertical-Sync to "off by default".
  • Why don’t my stereo glasses work properly after I load the consumer stereo driver from www.nvidia.com in combination with the Quadro drivers?
    All Quadro drivers starting with ver. 29.80 and up have Quad-buffered stereo support. Therefore, it is not necessary to load consumer stereo drivers. If by chance you do load consumer stereo drivers in addition to the dedicated Quadro drivers, you will notice that stereo support may not work properly. If this happens, uninstall all graphic board drivers and reinstall the latest Quadro driver.
  • I have a Intel D850EMV2 P4 motherboard and my Quadro4 400 NVS is not recognized by my system.
    You will need to set the Primary Graphics Adapter setting in your bios to PCI. This is found under video configuration, under the advanced options in your motherboard BIOS setup. Once this is set, your system will boot to PCI graphics.
  • Why should I buy a PNY Quadro™ product over a high end gaming card?
    PNY Quadro™ products were designed for professional applications. Like: AutoCad, 3dsmax, Maya, Pro-Engineer, Photoshop, and SolidWorks.
  • What sets PNY Quadro™ products ahead of high-end gaming cards?
    All PNY Quadro™ 4 products include hardware and software optimizations targeted to professional applications and they are ISV certified for many professional applications.
  • Does the PNY Quadro™ support Pentium 4 optimizations?
    Yes, the SSE2 instruction set provides cache ability and memory-ordering Instructions that can improve cache use and application performance.
  • I have an Intel Chipset on my motherboard and am having issues with installing your Graphics Card. What should I do?
    Try installing the latest Intel chipset drivers. Click here to access the Intel website Driver's page.
  • I have a VIA Chipset on my motherboard and am having issues with installing your Graphics card. What should I do?
    Try installing the latest VIA 4-In-1 chipset drivers.
  • My PC will not POST (doesn't display anything when I switch it on) after I put my PNY Quadro™ Graphics card in. How can I fix it?
    Try these options: Check that your card is firmly seated in the AGP slot, and clean away any dust in the slot or on the card. Verify that your processor and RAM are firmly seated - you may have dislodged them when you installed the card. Set the AGP Driving Value setting in your BIOS setup to EA or FF. Install the latest BIOS update for your motherboard. If you are using a KVM (Keyboard / Video / Mouse) switch between your Quadro™ and your monitor, try first connecting the card directly to the monitor. If this helps, try booting the PC when the KVM is pointing at a different monitor.
  • If I have onboard video, how do I disable it when I install your new video card?
    Every Motherboard maker has different implements in setting up the display priority of the slots. If you add a PCI VGA card on a PCI VGA based board, there's no problem for the board to see your add-on card as the first display. If you add on a PCI VGA card on a AGP/Super AGP VGA based board, you will need to set up the display priority. Some of them will implement it in the BIOS, in the item "Integrated Peripheral", "Initial Display First", you can choose "PCI slot". However some other makers do the setting by jumpers, you need to refer to your manual or contact the makers for further help. After you finish the hardware part, you can remove the onboard VGA driver from your system. Please go to "Control Panel", "Add/Delete programs" to remove the driver. Please ignore the exclamation mark that appears in the Device Manager, if you have already installed your second card successfully. It won't influence your VGA display.
  • How many watts should my power supply be in order to use the PNY Quadro™ Graphics Card?
    At least 300 watts is recommended. You will need a larger power supply if you have a power-hungry processor like an Athlon, or if you use more than 2 or 3 peripherals in your system. If you think that you might need a larger power supply, try temporarily unplugging any extra cards, drives, fans. If the problem persists, you will need to get a more powerful power supply.
  • Why are my 3D applications running slow with my PNY Quadro™ graphics card?
    If you are using a non-Intel chipset based motherboard, make sure you download and install the latest AGP drivers from your chipset manufacturer's or motherboard manufacturer's website. If you have a low end CPU, then you may have to upgrade your CPU to get the best performance from your PNY Quadro™ 4 product.
  • What are the recommended BIOS settings for a PNY Quadro™ Graphics Card?
    Fast Writes - Enabled AGP Mode - 2x or 4x, depending on whether your motherboard supports AGP4X AGP Driving Control - Auto AGP Master 1 WS Write - Enabled AGP Master 1 WS Read - Enabled AGP Aperture - Set it to half your system RAM, or set it below or equal to the amount of RAM that you have Assign IRQ to VGA - Enabled Video BIOS Shadow - Disabled Video BIOS Cacheable - Disabled Video RAM Cacheable - Disabled C8000 - xxxxx Shadow - Disabled Peer Concurrency - Enabled Concurrent PCI Host - Enabled PCI Streaming - Enabled VGA Palette Snoop - Disabled
  • Why am I having problems with my system after installing my PNY Quadro™ Graphics card?
    Try upgrading to the latest driver for the video card…The latest driver can be obtained from www.nvidia.com Note: Remember to uninstall all drivers and reboot your system prior to installing your new card. Change the refresh rate of your monitor to optimal. Or set it to Adapter Default, then Optimal, 75Hz, 80Hz, or 85Hz. Also verify that your monitor is selected as plug and play. Remove all device cards, re-install the video card - after it is working properly, then reinstall the other devices one at a time installing the sound card LAST. Reinstall you monitor's specific driver…during the install of the graphic card it may have been reverted to plug and play standard Reduce the AGP Bus Speed in you system's BIOS from 4x to 2x or the lowest speed possible. If your system is freezing, or your picture lagging, try moving all other cards as far away from the graphic card in another PCI slot as far away from the video card. Also try putting a fan on the system to cool the card down. Try the Troubleshooting Tab of the Advanced Settings of your graphics card (Windows 2000), or System Control Panel / Performance / Graphics (Windows NT 4), and set the Hardware Acceleration slider one notch down. This change may make your system faster and more stable, but it is possible that you will not be able to overclock. If you're running Windows 2000, the mouse pointer shadow might be enabled. Disable it in the Control Panel / Mouse / Pointer and de-activate the mouse shadow. If you have a USB mouse that can be moved to PS/2, try using the PS/2 port instead. It may fix the problem without having to perform any of the above solutions. Try using 16-bit color mode instead of 32-bit color mode. Search for 'unreal' in your registry - if you find an entry under "Mouse\Exceptions", remove it. Verify that your power supply is providing at least 250 watts of power (180 or 200 watts most often does not supply enough power to run our cards). Turn off "Vsync" and/or "Anti-Aliasing" Click here for additional Information about Anti-Aliasing. Verify that any on-board video is disabled. A newer version of your drivers may be causing a conflict within your system. Click here to download an old driver for your card. If you have Sound Blaster Live™ installed - remove the card and UN-install the Sound Blaster software. Then reinstall the graphic card and have it set to run at optimal mode. Then reinstall the Sound Blaster Live. The sound card may be sharing IRQ's and consuming too much of the system resources. There could also be an IRQ conflict with another device in your system. One of the following devices is usually responsible for the IRQ problem - (Ethernet Card, Sound Card, or Modem). They could be in conflict with the newly installed video card. To rule these out, remove all of them, insert the graphics card and boot up the system. After you install the graphics card, if no errors occur, reinstall each of the other devices one-at-a-time (Install the modem - then boot up. Then the Ethernet card if there is one. Then put the Sound card in last, as this one is most often the one that causes the most trouble) to let the system set the IRQ usage.
  • How can I manually set refresh rates and force the refresh rate?
    You should be able to adjust refresh rates for the current display resolution and color depth using the Display control panel under the 'Adaptor' settings. On most drivers 'Optimal' is the best setting, but some drivers do not pick the optimal refresh rates correctly and set the refresh rate to 60hz. You can tell this because your display will flicker.
  • Is there a utility that can tell me if my video card is operating correctly?
    Direct X is an application that can help check to see if there are any issues associated with your video as well as other devices. Click on START, then RUN and type in DXDIAG and hit enter. Now check the display tab for any video issues. Also run D3D test and AGP texturing.
  • I can't get either AGP 4x or AGP 2x working, what should I do?
    Make sure that you have installed the VIA AGP driver in 'Turbo' mode, otherwise you will be restricted to AGP 1x only. Also make sure that it is the latest driver that you are installing for both Graphics card and chipset drivers.
  • When I run a 3D application, the screen suddenly goes black (I lose the monitor signal), but the computer doesn't lock up. How can I fix it?
    Restart the computer in Safe Mode and remove all monitor devices in your Control Panel / System. Restarting the computer will allow Windows to re-detect the monitor. You can also try changing your computer's refresh rate. If you do not have a specific monitor driver for your monitor, select 'Plug and Play Monitor' from the (Standard monitor types) section of the monitor drivers' list. You may also need a larger power supply.